Negative feedback should be directed towards _____.

1. 1. any and all shortcomings
   2. delegation
   3. behavior that can be controlled
   4. improving understanding between parties

The financial information has to be checked for _____.

1. 1. Completeness
   2. Consistency
   3. Accuracy
   4. All of the above

DELL sold most of its computers directly to its customers, thus saving _____.

1. 1. Indirect cost
   2. Direct cost
   3. Marketing and miscellaneous cost
   4. Retail markups

Which of the following is not a business opportunity generated by globalization?

1. 1. Access to low cost labour
   2. Cheap International transport
   3. Currency crises
   4. Less stringent regulation of the business environment

When a company is able to reduce fixed cost per unit by producing in large quantities, this is known as _____.

1. 1. Differentiation
   2. Economies of Scale
   3. Competitive Advantage
   4. Focus

Which of the following steps in the strategic planning process should be completed first?

1. 1. Create a mission statement
   2. Translate objectives into goals
   3. Determine actions to achieve goals
   4. Develop performance measures

What do companies call a met of benefits that they promise to consumers to all satisfy their needs?

1. 1. value proposition
   2. demand satisfaction
   3. need proposition
   4. market offering

The time required by moonlight to reach the earth is _____.

1. 1. 0.30 sec
   2. 1.3 sec
   3. 2 sec
   4. 2.3 sec

Normal temperature of human body is _____.

1. 1. 37 °C
   2. 36 °C
   3. 40 °C
   4. 42 °C

Which one is the very first source of International Law?

1. 1. Decisions of Courts
   2. Customs
   3. General Principles
   4. Jurisdictions